Invite User to Organization
Sends an invitation email and grants product access to a new user in the Atlassian organization.
Tool
ify connects with Atlassian Admin
ify is an AI support agent that seamlessly integrates with Atlassian Admin to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses Atlassian Admin
The point is not another integration badge. ify uses Atlassian Admin as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether Atlassian Admin is the right system to check.
02
Pull live context
It looks up the relevant it & development context directly from Atlassian Admin, not a stale copy.
03
Take the action
With 18 supported tools, ify can complete approved steps inside Atlassian Admin.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in Atlassian Admin
ify calls these 18 tools inside Atlassian Admin to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Grant User Access
Grants one or more roles to an existing user in the Atlassian organization.
Tool
Revoke User Access
Revokes one or more roles previously granted to a user in the Atlassian organization.
Tool
Suspend User Access in Directory
Suspend a user's access in a specified directory within the organization.
Tool
Restore User Access in Directory
Restores an existing user's access in a specified directory after suspension.
Tool
Remove User from Directory
Permanently removes a user from the selected directory in the organization.
Tool
Get User Count in Organization
Returns the total number of active users for a selected directory in an organization.
Tool
Get User in Organization
Returns list of users from a specified directory (optionally filtered by accountId or email).
Tool
Create Group
Creates a new Atlassian group inside the selected organization.
Tool
Resolution paths
Common outcomes from Atlassian Admin
Each path starts with one customer need, uses the right Atlassian Admin tool, and ends with a verified answer or action inside the support conversation.
Path 01
Invite User to Organization
Sends an invitation email and grants product access to a new user in the Atlassian organization.
Uses Atlassian AdminVerified outcome
Path 02
Grant User Access
Grants one or more roles to an existing user in the Atlassian organization.
Uses Atlassian AdminVerified outcome
Path 03
Revoke User Access
Revokes one or more roles previously granted to a user in the Atlassian organization.
Uses Atlassian AdminVerified outcome
Connected stack
Connect Atlassian Admin with your stack
Customer requests rarely live in one system. ify can use Atlassian Adminalongside the apps your support team already checks to verify context, take action, and close the loop.
Apify
Connect to Apify for web scraping, automation, Actors, datasets, storage, schedules, and webhooks.
Data & AnalyticsAtlassian Assets
Manage Assets (formerly Insight) - schemas, object types, attributes, and objects for comprehensive asset manage...
IT & DevelopmentAWS S3
Amazon S3 connector for bucket create, delete, get, list, and tag update actions.
Forms & Document ManagementConfluence Cloud
Confluence Cloud connector (phase 1) with hand-editable actions/triggers, dynamic output schema, dynamic execute...
IT & Development
Cursor
Connect to the Cursor Cloud Agents API to launch and manage cloud-hosted coding agents that operate on GitHub re...
IT & Development
Discord
Discord channel and message actions.
IT & DevelopmentCommon questions about ify for Atlassian Admin
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