How does ify support customers using RB2B [ Beta ]?

RB2B [ Beta ] is one of ify's integrations — when a customer reaches out, ify calls RB2B [ Beta ]'s own tools to look up their record, take the right action, and resolve the request, without a human touching a ticket queue first.

Does ify replace RB2B [ Beta ]?

No — ify is not a RB2B [ Beta ] alternative. It's an AI agent that integrates with the RB2B [ Beta ] you already run and calls its tools to resolve tickets, so nothing about your existing setup or data changes.

What can ify do with RB2B [ Beta ]?

ify can credit check, resolve ip to hashed emails, resolve ip to device ids, and 16 more in RB2B [ Beta ] to resolve support tickets — see the full list of tools above.

Is a migration required to use ify with RB2B [ Beta ]?

No migration is required. ify connects to the RB2B [ Beta ] account you already have and starts resolving tickets using the tools already available there.

ify connects with RB2B [ Beta ]

ify is an AI support agent that seamlessly integrates with RB2B [ Beta ] to understand customer context, use approved tools, and complete resolutions across your support stack.

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Resolution flow

How ify uses RB2B [ Beta ]

The point is not another integration badge. ify uses RB2B [ Beta ] as part of the work required to resolve a customer request, then carries the result back into the support conversation.

Read the request

ify understands what the customer needs and whether RB2B [ Beta ] is the right system to check.

Pull live context

It looks up the relevant marketing and sales & crm context directly from RB2B [ Beta ], not a stale copy.

Take the action

With 19 supported tools, ify can complete approved steps inside RB2B [ Beta ].

Record the outcome

The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.

Tools ify can use in RB2B [ Beta ]

ify calls these 19 tools inside RB2B [ Beta ] to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.

Credit Check

Retrieve your remaining RB2B credits to track usage and avoid interruptions.

Tool

Resolve IP to Hashed Emails

Convert an IP address into hashed email identifiers to enrich visitor data and support identity resolution.

Tool

Resolve IP to Device IDs

Convert an IP address into Mobile Advertising IDs (MAIDs) to identify devices and enrich audience data.

Tool

Resolve Business Email to Personal HEM

Convert a business email address into hashed personal email identifiers to enrich user profiles and improve identity resolution.

Tool

Find LinkedIn Profile from Email

Retrieve the most relevant LinkedIn profile URL for a given email address to enrich user data and support prospect research.

Tool

Enrich Email to Business Profile

Retrieve a complete business profile from an email address, including name, company, role, LinkedIn, and additional enrichment data.

Tool

Find LinkedIn Slug from Email

Retrieve the LinkedIn profile slug for a given email address to support profile matching and enrichment workflows.

Tool

Resolve Email to Device IDs

Convert an email address into Mobile Advertising IDs (MAIDs) to identify associated devices and enrich audience data.

Tool

Find LinkedIn Profile from HEM

Retrieve the most relevant LinkedIn profile URL using an MD5 hashed email (HEM) to support identity resolution and enrichment workflows.

Tool

Resolution paths

Common outcomes from RB2B [ Beta ]

Each path starts with one customer need, uses the right RB2B [ Beta ] tool, and ends with a verified answer or action inside the support conversation.

Path 01

Credit Check

Retrieve your remaining RB2B credits to track usage and avoid interruptions.

Uses RB2B [ Beta ]Verified outcome

Path 02

Resolve IP to Hashed Emails

Convert an IP address into hashed email identifiers to enrich visitor data and support identity resolution.

Uses RB2B [ Beta ]Verified outcome

Path 03

Resolve IP to Device IDs

Convert an IP address into Mobile Advertising IDs (MAIDs) to identify devices and enrich audience data.

Uses RB2B [ Beta ]Verified outcome

Connected stack

Connect RB2B [ Beta ] with your stack

Customer requests rarely live in one system. ify can use RB2B [ Beta ]alongside the apps your support team already checks to verify context, take action, and close the loop.

ActiveCampaign

Connect to ActiveCampaign to manage contacts, campaigns, and automations via webhooks

Marketing

Delightloop

DelightLoop is an AI-powered platform focused on B2B gifting for sales and marketing, aiming to build stronger c...

Marketing

GoHighLevel

Complete sales and marketing platform for agencies

Marketing

HeyReach

HeyReach is a LinkedIn automation platform for outreach campaigns and lead generation.

Marketing

Highperformr

Connect to Highperformr to manage contacts, segments, and automate your customer engagement workflows

Marketing

HubSpot

Connect to HubSpot CRM to manage contacts, companies, deals, and more.

Marketing

Common questions about ify for RB2B [ Beta ]

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