How does ify support customers using Xe Currency Data?

Xe Currency Data is one of ify's integrations — when a customer reaches out, ify calls Xe Currency Data's own tools to look up their record, take the right action, and resolve the request, without a human touching a ticket queue first.

Does ify replace Xe Currency Data?

No — ify is not a Xe Currency Data alternative. It's an AI agent that integrates with the Xe Currency Data you already run and calls its tools to resolve tickets, so nothing about your existing setup or data changes.

What can ify do with Xe Currency Data?

ify can convert currency from, convert currency to, get historic rates, and 5 more in Xe Currency Data to resolve support tickets — see the full list of tools above.

Is a migration required to use ify with Xe Currency Data?

No migration is required. ify connects to the Xe Currency Data account you already have and starts resolving tickets using the tools already available there.

ify connects with Xe Currency Data

ify is an AI support agent that seamlessly integrates with Xe Currency Data to understand customer context, use approved tools, and complete resolutions across your support stack.

Start for free

Resolution flow

How ify uses Xe Currency Data

The point is not another integration badge. ify uses Xe Currency Data as part of the work required to resolve a customer request, then carries the result back into the support conversation.

Read the request

ify understands what the customer needs and whether Xe Currency Data is the right system to check.

Pull live context

It looks up the relevant data & analytics and billing & accounting context directly from Xe Currency Data, not a stale copy.

Take the action

With 8 supported tools, ify can complete approved steps inside Xe Currency Data.

Record the outcome

The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.

Tools ify can use in Xe Currency Data

ify calls these 8 tools inside Xe Currency Data to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.

Convert Currency From

Fetches mid-market rates to convert an amount from a base currency into one or more target currencies.

Tool

Convert Currency To

Fetches mid-market rates to convert an amount from one or more source currencies into a target base currency.

Tool

Get Historic Rates

Fetches daily historical rates for a single base currency and one or more counter currencies back to 1998.

Tool

Get Historic Rate Period

Returns a daily historic rate for a single base currency and one or more counter currencies over a specified period of time.

Tool

Get Monthly Average

Returns the average monthly rates for a single base currency and one or more counter currencies.

Tool

Get Statistics

Returns the high, low, average, and volatility for a base currency against counter currencies over a specified date range.

Tool

Get Central Bank Rate

Returns the exchange rates from the currency of the central bank to one or multiple counter currencies.

Tool

Get Alternative Source Rate

Returns foreign exchange rates posted by alternative sources like private banks, exchange markets, and government entities.

Tool

Resolution paths

Common outcomes from Xe Currency Data

Each path starts with one customer need, uses the right Xe Currency Data tool, and ends with a verified answer or action inside the support conversation.

Path 01

Convert Currency From

Fetches mid-market rates to convert an amount from a base currency into one or more target currencies.

Uses Xe Currency DataVerified outcome

Path 02

Convert Currency To

Fetches mid-market rates to convert an amount from one or more source currencies into a target base currency.

Uses Xe Currency DataVerified outcome

Path 03

Get Historic Rates

Fetches daily historical rates for a single base currency and one or more counter currencies back to 1998.

Uses Xe Currency DataVerified outcome

Connected stack

Connect Xe Currency Data with your stack

Customer requests rarely live in one system. ify can use Xe Currency Dataalongside the apps your support team already checks to verify context, take action, and close the loop.