List Devices
Returns a page of device AIDs using GET /devices/queries/devices/v1.
Tool
ify connects with CrowdStrike Falcon
ify is an AI support agent that seamlessly integrates with CrowdStrike Falcon to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses CrowdStrike Falcon
The point is not another integration badge. ify uses CrowdStrike Falcon as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether CrowdStrike Falcon is the right system to check.
02
Pull live context
It looks up the relevant support context directly from CrowdStrike Falcon, not a stale copy.
03
Take the action
With 17 supported tools, ify can complete approved steps inside CrowdStrike Falcon.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in CrowdStrike Falcon
ify calls these 17 tools inside CrowdStrike Falcon to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
List Device Entities
Retrieves full device records using GET /devices/entities/devices/v2.
Tool
Start Scan Beta
Starts an ODS scan on explicitly selected hosts or host groups.
Tool
Schedule Scan Beta
Creates a Falcon ODS scheduled scan targeting the specified host groups.
Tool
Get Scan Results Beta
Retrieves scan entities including status, file counts, and severity using /ods/entities/scans/v2.
Tool
Cancel Scan Beta
Cancels ODS scan runs. Enable Delete Schedule to remove future scheduled scans by schedule ID.
Tool
Contain Host
Requests Falcon network containment for the specified host AIDs.
Tool
Lift Containment
Requests removal of Falcon network containment for the specified host AIDs.
Tool
List Host Groups
Returns a page of host groups with their details and pagination metadata.
Tool
Resolution paths
Common outcomes from CrowdStrike Falcon
Each path starts with one customer need, uses the right CrowdStrike Falcon tool, and ends with a verified answer or action inside the support conversation.
Path 01
List Devices
Returns a page of device AIDs using GET /devices/queries/devices/v1.
Uses CrowdStrike FalconVerified outcome
Path 02
List Device Entities
Retrieves full device records using GET /devices/entities/devices/v2.
Uses CrowdStrike FalconVerified outcome
Path 03
Start Scan Beta
Starts an ODS scan on explicitly selected hosts or host groups.
Uses CrowdStrike FalconVerified outcome
Connected stack
Connect CrowdStrike Falcon with your stack
Customer requests rarely live in one system. ify can use CrowdStrike Falconalongside the apps your support team already checks to verify context, take action, and close the loop.
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Data & AnalyticsCommon questions about ify for CrowdStrike Falcon
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