Create Appointment
Creates a new appointment for a client on the selected calendar and appointment type.
Tool
ify connects with Acuity Scheduling
ify is an AI support agent that seamlessly integrates with Acuity Scheduling to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses Acuity Scheduling
The point is not another integration badge. ify uses Acuity Scheduling as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether Acuity Scheduling is the right system to check.
02
Pull live context
It looks up the relevant project management & productivity context directly from Acuity Scheduling, not a stale copy.
03
Take the action
With 20 supported tools, ify can complete approved steps inside Acuity Scheduling.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in Acuity Scheduling
ify calls these 20 tools inside Acuity Scheduling to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Get Appointment
Fetches complete information for one appointment by its unique ID.
Tool
Update Appointment
Updates fields on an existing appointment such as notes, forms, or client info. Does not reschedule the appointment.
Tool
Cancel Appointment
Cancels an appointment by its ID. The client will optionally be notified based on calendar settings.
Tool
Reschedule Appointment
Reschedules an existing appointment to a new datetime. Checks availability and updates the booking accordingly.
Tool
Get Appointment Payments
Returns a list of all payment records linked to a specific appointment.
Tool
Search Appointments
Retrieves a filtered list of appointments based on date range, calendar, appointment type, and other criteria.
Tool
Get Available Dates
Returns a list of dates with at least one available time slot for the selected appointment type and month.
Tool
Get Available Times
Returns all open time slots for a given date and appointment type, showing how many slots remain at each time.
Tool
Resolution paths
Common outcomes from Acuity Scheduling
Each path starts with one customer need, uses the right Acuity Scheduling tool, and ends with a verified answer or action inside the support conversation.
Path 01
Create Appointment
Creates a new appointment for a client on the selected calendar and appointment type.
Uses Acuity SchedulingVerified outcome
Path 02
Get Appointment
Fetches complete information for one appointment by its unique ID.
Uses Acuity SchedulingVerified outcome
Path 03
Update Appointment
Updates fields on an existing appointment such as notes, forms, or client info. Does not reschedule the appointment.
Uses Acuity SchedulingVerified outcome
Connected stack
Connect Acuity Scheduling with your stack
Customer requests rarely live in one system. ify can use Acuity Schedulingalongside the apps your support team already checks to verify context, take action, and close the loop.
Asana
Asana is a work management platform for task management, projects, collaboration, and team planning.
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Connect to Azure DevOps to manage work items, repositories, builds, and automate DevOps workflows using Microsof...
Project Management & ProductivityClickUp
ClickUp is an all-in-one productivity platform. Automate tasks, manage projects, track time, create Docs, and co...
Project Management & Productivity
Dotloop
A comprehensive real estate transaction management platform.
Project Management & Productivity
Facebook Lead Ads (Beta)
Retrive the leads from the facebook page forms
MarketingCommon questions about ify for Acuity Scheduling
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