Create Batch
Creates a Shippo batch containing one or more shipments for bulk label processing.
Tool
ify connects with Shippo
ify is an AI support agent that seamlessly integrates with Shippo to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses Shippo
The point is not another integration badge. ify uses Shippo as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether Shippo is the right system to check.
02
Pull live context
It looks up the relevant support context directly from Shippo, not a stale copy.
03
Take the action
With 32 supported tools, ify can complete approved steps inside Shippo.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in Shippo
ify calls these 32 tools inside Shippo to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Purchase Batch
Purchases shipping labels for all eligible shipments in an existing Shippo batch.
Tool
Get Batch
Retrieves an existing Shippo batch and its batch shipments using the batch object ID.
Tool
Create Pickup Beta
Creates a new Shippo pickup for one or more shipping transactions.
Tool
Create Service Group
Creates a Shippo service group containing carrier service levels and pricing configuration.
Tool
Update Service Group
Updates an existing Shippo service group's configuration.
Tool
Delete Service Group
Deletes an existing Shippo service group using its object ID.
Tool
Get Tracking Status Beta
Retrieves the current tracking status and tracking history for a shipment using the carrier and tracking number.
Tool
Create User Parcel Template
Creates a custom user parcel template with predefined dimensions and weight.
Tool
Resolution paths
Common outcomes from Shippo
Each path starts with one customer need, uses the right Shippo tool, and ends with a verified answer or action inside the support conversation.
Path 01
Create Batch
Creates a Shippo batch containing one or more shipments for bulk label processing.
Uses ShippoVerified outcome
Path 02
Purchase Batch
Purchases shipping labels for all eligible shipments in an existing Shippo batch.
Uses ShippoVerified outcome
Path 03
Get Batch
Retrieves an existing Shippo batch and its batch shipments using the batch object ID.
Uses ShippoVerified outcome
Connected stack
Connect Shippo with your stack
Customer requests rarely live in one system. ify can use Shippoalongside the apps your support team already checks to verify context, take action, and close the loop.
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Data & AnalyticsCommon questions about ify for Shippo
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