Convert Text to Speech
Converts a string of text into an audio file using a selected voice.
Tool
ify connects with ElevenLabs
ify is an AI support agent that seamlessly integrates with ElevenLabs to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses ElevenLabs
The point is not another integration badge. ify uses ElevenLabs as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether ElevenLabs is the right system to check.
02
Pull live context
It looks up the relevant communication and artificial intelligence context directly from ElevenLabs, not a stale copy.
03
Take the action
With 25 supported tools, ify can complete approved steps inside ElevenLabs.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in ElevenLabs
ify calls these 25 tools inside ElevenLabs to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Speech to Text
Transcribes an audio file into text using the Scribe model.
Tool
Get Transcript
Retrieves the status and results of a specific transcription by ID.
Tool
Delete Transcription
Deletes a transcription by ID.
Tool
Create Knowledge Base Document
Adds a file, text string, or URL to the Conversational AI knowledge base document.
Tool
Create Knowledge Base Folder
Creates a new folder within the Conversational AI knowledge base to organize documents.
Tool
Delete Knowledge Base
Permanently removes a document from the knowledge base.
Tool
Update Knowledge Base
Updates the name or metadata of a knowledge base document.
Tool
Get Knowledge Base
Retrieves metadata and status for a specific knowledge base document.
Tool
Resolution paths
Common outcomes from ElevenLabs
Each path starts with one customer need, uses the right ElevenLabs tool, and ends with a verified answer or action inside the support conversation.
Path 01
Convert Text to Speech
Converts a string of text into an audio file using a selected voice.
Uses ElevenLabsVerified outcome
Path 02
Speech to Text
Transcribes an audio file into text using the Scribe model.
Uses ElevenLabsVerified outcome
Path 03
Get Transcript
Retrieves the status and results of a specific transcription by ID.
Uses ElevenLabsVerified outcome
Connected stack
Connect ElevenLabs with your stack
Customer requests rarely live in one system. ify can use ElevenLabsalongside the apps your support team already checks to verify context, take action, and close the loop.
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ChatGPT
Connect to OpenAI's ChatGPT to integrate powerful language models into your workflows.
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Clari Copilot is a conversation intelligence platform that records, transcribes, and analyses sales calls. It he...
Sales & CRMCommon questions about ify for ElevenLabs
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