List Meetings
Fetches all meetings recorded by Fathom across all pages. Supports filtering by date range, domain type, and content inclusion options.
Tool
ify connects with Fathom
ify is an AI support agent that seamlessly integrates with Fathom to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses Fathom
The point is not another integration badge. ify uses Fathom as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether Fathom is the right system to check.
02
Pull live context
It looks up the relevant communication and artificial intelligence context directly from Fathom, not a stale copy.
03
Take the action
With 5 supported tools, ify can complete approved steps inside Fathom.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in Fathom
ify calls these 5 tools inside Fathom to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Get Transcript
Fetches the complete spoken-word transcript for a specific recording, including speaker attribution and timestamps.
Tool
Get Summary
Fetches the AI-generated meeting summary including key points, action items, topics, and sentiment for a specific recording.
Tool
List Teams
Fetches all teams configured in the Fathom account. Automatically fetches all pages using cursor-based pagination.
Tool
List Team Members
Fetches all team members across the Fathom account. Automatically fetches all pages using cursor-based pagination.
Tool
Resolution paths
Common outcomes from Fathom
Each path starts with one customer need, uses the right Fathom tool, and ends with a verified answer or action inside the support conversation.
Path 01
List Meetings
Fetches all meetings recorded by Fathom across all pages. Supports filtering by date range, domain type, and content inclusion options.
Uses FathomVerified outcome
Path 02
Get Transcript
Fetches the complete spoken-word transcript for a specific recording, including speaker attribution and timestamps.
Uses FathomVerified outcome
Path 03
Get Summary
Fetches the AI-generated meeting summary including key points, action items, topics, and sentiment for a specific recording.
Uses FathomVerified outcome
Connected stack
Connect Fathom with your stack
Customer requests rarely live in one system. ify can use Fathomalongside the apps your support team already checks to verify context, take action, and close the loop.
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Sales & CRMCommon questions about ify for Fathom
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