Generate Content
Sends a text prompt (and optionally, one or more images) to a specified Gemini model and returns the AI-generated response. This is the core action for all generative tasks.
Tool
ify connects with Gemini
ify is an AI support agent that seamlessly integrates with Gemini to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses Gemini
The point is not another integration badge. ify uses Gemini as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether Gemini is the right system to check.
02
Pull live context
It looks up the relevant artificial intelligence context directly from Gemini, not a stale copy.
03
Take the action
With 4 supported tools, ify can complete approved steps inside Gemini.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in Gemini
ify calls these 4 tools inside Gemini to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Start Chat
Initiates a new, stateful conversation with a history that will be remembered for subsequent messages.
Tool
Continue Chat
Sends a new message as part of an existing conversation, allowing the model to use the previous messages as context for its response.
Tool
Generate Content (with Attachments)
Sends a text prompt along with zero or more attachments — images (PNG/JPEG/GIF/WEBP), PDFs, or plain text files — to a Gemini model and returns the AI-generated response. Attachments can be supplied as a Base64 string, a Base64 array, an attachment object, or a URL array. Word, Excel, and PowerPoint files are not supported by Gemini's API and are automatically skipped; the response indicates how many attachments were skipped.
Tool
Resolution paths
Common outcomes from Gemini
Each path starts with one customer need, uses the right Gemini tool, and ends with a verified answer or action inside the support conversation.
Path 01
Generate Content
Sends a text prompt (and optionally, one or more images) to a specified Gemini model and returns the AI-generated response. This is the core action for all generative tasks.
Uses GeminiVerified outcome
Path 02
Start Chat
Initiates a new, stateful conversation with a history that will be remembered for subsequent messages.
Uses GeminiVerified outcome
Path 03
Continue Chat
Sends a new message as part of an existing conversation, allowing the model to use the previous messages as context for its response.
Uses GeminiVerified outcome
Connected stack
Connect Gemini with your stack
Customer requests rarely live in one system. ify can use Geminialongside the apps your support team already checks to verify context, take action, and close the loop.
![Clari Copilot [beta]](https://storage.googleapis.com/konnectify_app_icons_v3/clari-1.0.0.svg){kind=icon}
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IT & DevelopmentCommon questions about ify for Gemini
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