How does ify support customers using Recharge?

Recharge is one of ify's integrations — when a customer reaches out, ify calls Recharge's own tools to look up their record, take the right action, and resolve the request, without a human touching a ticket queue first.

Does ify replace Recharge?

No — ify is not a Recharge alternative. It's an AI agent that integrates with the Recharge you already run and calls its tools to resolve tickets, so nothing about your existing setup or data changes.

What can ify do with Recharge?

ify can list charges, retrieve a charge, apply a discount, and 56 more in Recharge to resolve support tickets — see the full list of tools above.

Is a migration required to use ify with Recharge?

No migration is required. ify connects to the Recharge account you already have and starts resolving tickets using the tools already available there.

ify connects with Recharge

ify is an AI support agent that seamlessly integrates with Recharge to understand customer context, use approved tools, and complete resolutions across your support stack.

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Resolution flow

How ify uses Recharge

The point is not another integration badge. ify uses Recharge as part of the work required to resolve a customer request, then carries the result back into the support conversation.

Read the request

ify understands what the customer needs and whether Recharge is the right system to check.

Pull live context

It looks up the relevant billing & accounting and e-commerce & inventory context directly from Recharge, not a stale copy.

Take the action

With 59 supported tools, ify can complete approved steps inside Recharge.

Record the outcome

The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.

Tools ify can use in Recharge

ify calls these 59 tools inside Recharge to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.

List Charges

Retrieve a list of charges with optional filtering parameters.

Tool

Retrieve a Charge

Fetches details of a specific charge.

Tool

Apply a Discount

Applies a discount code to a specific charge.

Tool

Remove a Discount

Removes an applied discount from a specific charge.

Tool

Skip a Charge

Skips a scheduled charge. You can provide specific purchase item IDs to skip.

Tool

Unskip a Charge

Reverses a skip action on a scheduled charge.

Tool

Refund a Charge

Issues a refund for a previously processed charge.

Tool

Process a Charge

Immediately processes a charge that is currently queued.

Tool

Capture a Charge

Captures a previously authorized payment on a charge.

Tool

Resolution paths

Common outcomes from Recharge

Each path starts with one customer need, uses the right Recharge tool, and ends with a verified answer or action inside the support conversation.

Path 01

List Charges

Retrieve a list of charges with optional filtering parameters.

Uses RechargeVerified outcome

Path 02

Retrieve a Charge

Fetches details of a specific charge.

Uses RechargeVerified outcome

Path 03

Apply a Discount

Applies a discount code to a specific charge.

Uses RechargeVerified outcome

Connected stack

Connect Recharge with your stack

Customer requests rarely live in one system. ify can use Rechargealongside the apps your support team already checks to verify context, take action, and close the loop.